Welcome to YOGAYARD SPORTS LLC! We are committed to providing you with high-quality products and an excellent shopping experience. If you are not satisfied with your purchase, you may request a return or refund in accordance with the policy outlined below.

  1. Return Eligibility
    We accept returns and offer refunds for most products, including both opened and unopened items. Whether you wish to return an item before or after use, you may submit a request provided that the following conditions are met.
  2. Conditions for Returns and Exchanges
    To ensure your request is processed smoothly, please observe the following requirements:
    The item must remain substantially intact (including major accessories and original packaging).
    The item must be free of severe human-induced damage or any condition that would render it unsalable.
    The return request must be submitted within 30 days of receiving the item.
    Valid proof of purchase (such as an order number or purchase record) must be provided.
    If the item suffers from quality defects or damage during transit, we will prioritize offering you an exchange or a full refund.
  3. Return and Exchange Process
    Submit a Request
    Please contact us via our customer service email, providing your order number and the reason for the return.
    Review and Confirmation
    Our customer service team will respond within 1–2 business days and provide return instructions.
    Return the Item
    Follow the instructions to ship the item to the designated return address.
    Item Inspection
    Upon receiving the returned item, we will inspect it to verify its condition.
    Refund or Exchange Processing
    Once the inspection is approved, we will arrange for your refund or exchange.
  4. Refund Processing Timeline
    We will complete the refund processing within 5–10 business days after receiving and verifying the returned items.
    The actual time it takes for the funds to reach your account depends on your payment method (typically 3–7 business days).
    For exchange orders, we will ship the replacement items as soon as possible after verification.
  5. Fee Details
    Returns for Non-Quality Issues: Return shipping costs are typically borne by the customer.
    Returns Due to Quality Issues or Incorrect Shipments: Return shipping costs are borne by us.
    Original shipping fees are generally non-refundable, unless the return is a result of our error.
  6. Return Address
    Please be sure to contact Customer Service for confirmation before returning any items to ensure a smooth return process:
    Return Address: 1878 RAVENNA AVE SE，EAST CANTON OH 44730

Thank you for choosing YOGAYARD SPORTS LLC. We are committed to continuing to provide you with a worry-free and convenient shopping experience!